Frequently Asked Questions
Everything you need to know about your elite sports gear and orders.
What is the standard shipping time for GATE Enterprise orders?
We typically process orders within 1-2 business days. Standard domestic shipping takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Do you offer a warranty on high-performance sports equipment?
Yes, all GATE Enterprise equipment comes with a 1-year limited warranty against manufacturing defects to ensure you can perform at your peak with confidence.
What is your return policy for apparel and gear?
We offer a 30-day return policy. Items must be in their original, unused condition with tags attached. Please note that customized team jerseys are final sale.
How do I determine the correct size for my protective gear?
Each product page features a detailed 'Size Guide' button. We recommend measuring according to the instructions provided to ensure maximum safety and comfort during play.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your shipment's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.